Overview
The Crisis Management module is a core theoretical component of the Business Administration curriculum (Semester 8). This course is designed to provide students with a comprehensive understanding of the nature of crises and their profound impact on individuals, organizations, and society. With a workload of 108 hours and 4 ECTS credits, the module bridges the gap between theoretical frameworks and practical crisis response.
What You Will Learn
The course explores the full lifecycle of a crisis—from anticipation and planning to response and recovery. Key areas of focus include:
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Crisis Identification: Analyzing various types of crises, including organizational scandals, natural disasters, cybersecurity breaches, and social unrest.
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Strategic Planning: Developing proactive risk assessments and mitigation measures to prevent potential disruptions.
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Communication & Leadership: Mastering effective communication techniques to maintain stakeholder trust and understanding the role of leadership in high-pressure decision-making and resource allocation.
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Ethics & Law: Navigating the ethical considerations and legal obligations inherent in crisis scenarios.
Learning Approach
To ensure practical readiness, the module utilizes a variety of teaching strategies:
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Interactive Lectures: Establishing foundational knowledge and theories.
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Case Study Analysis: Evaluating real-world examples of successful and unsuccessful crisis management to derive "best practices."
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Group Discussions & Research: Fostering critical thinking, collaborative problem-solving, and deep-dive exploration into industry-specific vulnerabilities.
Goal
By the end of this module, students will be equipped with the necessary tools, mindset, and strategies to protect an organization's reputation and operations during times of extreme uncertainty and disruption.